Policies and Terms

You can order Bear Mountain Bakery items online for delivery to West Point or in-store pickup.  Log into your Bear Mountain Bakery account and go to the Shop page.  

When you are logged in, you'll be asked for your preferred delivery location and time.  Bear Mountain Bakery delivers to multiple locations on the West Point Campus (check out the delivery schedule when you check out). The delivery times are based on the volume of orders and the available slots are adjusted in real time.   

Please note that all sales are final.  If you have a question about your order, please use our Contact page to get in touch.

Please call the Bakery at 845-977-8020 or use the form on our Contact page.

Yes, Bear Mountain Bakery has secure credit card processing for online food and subscription box orders.  All orders must be paid online - no CODs.

Please note that all sales are final.  Please use our Contact page to get in touch with any questions.

For many of our products, the answer is Yes!  The Bakery has an edible logo and graphics machine so you can customize cupcakes and cakes with a logo, photo or other graphics.  

When ordering customizable baked goods, you'll be able to upload a file that we can make into an edible graphic.

Questions?  Call the Bakery or send us a message on our Contact page?

Yes, you can order online for in-store pickup!  When you check out, select Local Pickup and head to the Bakery to get your delicious goodies.  Please give us an hour to prepare your order.

Bear Mountain Bakery will not serve third-party delivery services. Please be aware that these are unlawful and unauthorized transactions. 

You can reset your password by using the Lost Password link on the My Account page.

Yes, Bear Mountain Bakery Gift Certificates are now available on our website!  Click here to send one to your cadet.

All sales are final and there are no refunds.  

We want you to be thrilled with your Bear Mountain Bakery order. If you're not satisfied, please get in touch on the Contact page and we'll make it right.